Customer service

customer-service

 

Making reservation customers may have different questions. Bestrent has tried to create a detailed list of frequently asked questions (FAQ) to help you. We suggest you to take some time and read it attentively. In case of not finding the necessary information in our (FAQ), you can always contact us and we would be glad to answer all your questions.

Contact us by email

Fill in this contact form to send us an email.

Customer Service by phone

Opening hours:

We work 7 days a week 24 hours a day!

English speaking:
Other:

+380672093946
+380672497936





Reservations by phone

Opening hours: Monday to Friday: 10:00 am – 10 pm
                               Saturday and Sunday: 11am – 9 pm

(Reservation by phone doesn’t confirm the booking of the particular apartment that has been chosen. you just tell us about your intention to come to our country and we check what is available for the moment of your calling. To confirm you reservation you have to fill in a reservation form and send us one night deposit that will be counted as first night payment.  About payment you can read in Payment Policy.
If we have prepayment form you then you have the particular apartment. If we do not have a prepayment, than we can’t guarantee you the apartment which has been selected by you would be available at the day of your arrival. But in this case we will offer you the same quality apartment which is available at your check in day.)

None of our clients stays without the apartment he likes! This is our motto!

English speaking:
Other:

+380672093946
+380672497936

 

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