If you have any questions about making your reservaton, please read our frequently asked questions (FAQ). If you need to change or cancel an existing booking you can do online in My bookings section. If you can't find the answer to your question in our FAQ, you can always contact us and we will be glad to answer all your questions.
Contact us by email
Fill in this contact form to send us an email.
Customer Service by phone
Opening hours:
We are open 7 days a week 24 hours a day!
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English speaking: |
+380672093946 |
Reservations by phone
Opening hours: Monday to Friday: 10:00 am – 10 pm
Saturday and Sunday: 11am – 9 pm
(A reservation by phone doesn’t confirm the booking of any particular apartment that has been chosen. We only take your booking request and check availability. To confirm you reservation you have to fill in a reservation form and pay a deposit equal to one night stay which will be deducted from your final bill.
More about payments in Payment Policy.
We only guarantee your accommodation in the selected apartment if you pay the deposit. If you do not pay the deposit, we cannot quarantee your chosen apartment will be available upon your arrival; however, in this case we will offer you some alternative apartments of similar standard.
Each of our clients stays in the apartment they like-this is our motto!
|
English speaking: |
+380672093946 |
Customer service
